Location:

San Francisco, California, United States

Contact:

edward@edwardd.org

Experience

Senior User Experience Designer (04/10 - Present)
Autodesk, Inc., San Francisco, California

  • Member of Suites, Web Services & Subscription User Experience Team supporting emerging Web Services
  • Collaborating with Interaction Designers, Visual Designers and Product Management to design and conduct quantitative / qualitative research studies to support the design and business goals of the projects I support

Associate Usability Analyst
salesforce.com, San Francisco, California

  • Provided start-to-finish usability support for various product teams in an Agile development environment: designed studies, conducted sessions with customers, analyzed qualitative data, presented findings and recommendations to product teams.
  • Used a variety of methods for collecting data, including: RITE testing, heuristic evaluation, concept validation, interviews, focus groups, surveys
  • Conducted user research and analysis contributing to end-user personas
  • Led efforts in improving the efficiency of usability team processes, including usability participant recruiting and methods for effectively engaging with product teams.

Graduate Research Assistant (1/06 - 8/07)
ORCHID Research Group, University of Illinois, Urbana-Champaign
Advisor: Prof. Brian Bailey

  • Research focus: Communication-Oriented Awareness Displays for Mobile Devices
  • Conducted a four-week diary study studying the types of context considered when making a phone call
  • Used diary study data and participatory design exercises to design an awareness display of availability for mobile devices
  • Published conference papers and technical reports; taught, managed, and mentored graduate and undergraduate students

Summer Intern, Yahoo! Research Labs (5/07 - 8/07)
Media in Context Research Group, Berkeley, California
Manager: Dr. Mor Naaman

  • Brainstormed uses and early-stage designs of location-aware applications built on the Fire Eagle system
  • Assisted in conducting interviews for other ongoing Yahoo! Research projects

Summer Intern, Motorola Labs (5/06 - 8/06)
Social Media Research Lab, Schaumburg, Illinois
Managers: Dr. Larry Marturano and Frank Bentley

  • Project: Motorola Ambient Memory Player (mAMP)
  • Designed and implemented an ambient media player showing music and photos linked by their metadata
  • Conducted a two-week field study of mAMP with Chicago residents

Teaching Assistant for "Discrete Mathematical Structures" (8/05 - 12/05)
Department of Computer Science, University of Illinois, Urbana-Champaign
Supervisor: Dr. Cinda Heeren

  • Prepared weekly discussion sections for two classes of 20 students.
  • Held weekly office hours for students, graded exams and homework assignments

Graduate Student Researcher (8/02 - 5/05)
Group for User Interface Research, University of California, Berkeley
Advisor: Prof. Anind Dey

  • Studied the design, implementation, and evaluation of tangible peripheral displays of awareness information from instant messaging applications.
  • Studied the effects of extended peripheral display use over time, particularly its impact on connectedness (subject of M.S. Thesis and CHI 2006 paper)
  • Gained experience in several areas of HCI research:
    • Design: conducted focus groups, diary studies, lo-fi prototyping
    • Implementation: developed system architecture for abstraction of awareness information from open-source instant messaging applications; built several peripheral displays
    • Evaluation: designed and conducted a quantitative and qualitative usability study; performed statistical analysis of results
  • Published conference papers and technical reports; taught, managed, and mentored graduate and undergraduate students

Technical Proficiencies:

Wireframe / Prototyping Tools: Omnigraffle, Photoshop, Powerpoint, sketching on paper
Languages: working knowledge of Javascript, HTML/CSS, Java, C/C++, PHP, Perl, SQL, Python

Relevant Coursework:

University of California, Berkeley / Berkeley Institute of Design: Research topics in Human-Computer Interaction, Design Realization, Ubiquitous Computing, Needs and Usability Assessment
University of Illinois, Urbana-Champaign: Social Computing, Computer-Supported Cooperative Work

Education

University of Illinois, Urbana-Champaign (8/05 - 08/08)
Ph.D. student in Computer Science (currently on leave)
Concentration: Human-computer interaction
Advisor: Prof. Brian P. Bailey

University of California, Berkeley (8/02 - 5/05)
M.S. in Computer Science
Concentration: Human-computer interaction
Thesis: PresenceDisplays: Tangible Peripheral Displays for Promoting Awareness and Connectedness
Advisor: Prof. Anind K. Dey

Rutgers University, New Brunswick, NJ (9/98 - 5/02)
B.S. in Computer Science, B.A. in Mathematics (GPA: 3.89/4.0)
Rutgers College General Honors Program Certificate
General Honors Interdisciplinary Thesis: A Study of Networked Interactive Applications
Advisor: Prof. Matthew Stone
Honors: Highest Honors, Phi Beta Kappa, High Dept. Honors in Computer Science

Publications

De Guzman, E.S. and Schiller, J. "How Does This Look? Desirability Methods for Evaluating Visual Design." Extended Abstracts of HCII2011.

De Guzman, E.S., Sharmin, M. and Bailey, B.P. "Should I Call Now? Understanding What Context is Considered When Deciding Whether to Initiate Remote Communication via Mobile Devices." Proceedings of Graphics Interface, 2007.

Dey, A.K. and De Guzman, E.S. "From Awareness to Connectedness: The Design and Deployment of Presence Displays". Proceedings of the ACM Conference on Human Factors in Computing Systems, Montreal, Canada, April, 2006. pp. 899-908.

De Guzman, E.S. M.S. Thesis: "Presence Displays: Tangible Peripheral Displays for Promoting Awareness and Connectedness." December 2004. University of California, Berkeley.

De Guzman, E.S, Yau, M., Gagliano, A., Park, A., Dey, A.K. "Exploring the Design and Use of Peripheral Displays of Awareness Information". Extended Abstracts of the ACM Conference on Human Factors in Computing Systems, Vienna, Austria, April 2004. pp. 1247-1250.

De Guzman, E., Ho-Ching, W., Matthews, T., Rattenbury, T., Back, M., Harrison, S. "EEWWW!: Tangible Instruments for Navigating into the Human Body". Extended Abstracts of the ACM Conference on Human Factors in Computing Systems, Ft. Lauderdale, Florida, USA, April 2003. pp. 806-807.